Return & exchange process

You have a period of 30 days from the date on which you take physical possession of the product(s) you ordered on www.briston-watches.com, to return them at your cost.

Please, contact us by email so we can give you the return or exchange procedure: sc@briston-watches.com

Products must be packaged properly with the invoice and return form, that we will send you by e-mail. For security and peace of mind, we strongly suggests sending insured registered post as we are not liable for loss of returned parcels.

The products can not be refunded or exchanged if they have been worn and damaged.

Once received in the warehouse, the returned product(s) will be inspected and processed within 3 working days. We will send you an e-mail to inform about the modalities for the refund or the exchange of products.

No return can be made in person.